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Generac Introduces Free, Standard Remote Generator Monitoring

By Generac PR Staff May 8, 2018

Company’s popular Mobile Link home standby generator system also goes Wi-Fi

Generac Power System will start rolling out its latest iteration of its Mobile Link™ remote monitoring package as standard equipment on its market-leading line of air-cooled home standby generators. As part of the launch, Mobile Link will offer Wi-Fi connectivity and a level of monitoring that is absolutely free to the user. The company made the announcement at the 2018 National Hardware Show in Las Vegas. The rollouts will begin this summer.

This new version of Mobile Link not only makes the remote monitoring platform Wi-Fi-enabled but it will now come as standard equipment on all future Generac home standby generators from 9 to 22 kW. It is also available as a free service — the only one of its kind in the industry — with two additional paid subscription tiers available should consumers wish to upgrade and take advantage of advanced functionality. This includes a dealer-managed option, in which the homeowner can grant access to an independent authorized Generac dealer to monitor and proactively service the generator.

“This latest evolution of Mobile Link is a huge benefit for generator owners,” said Russ Minick, chief marketing officer, Generac. “Coming as standard equipment on all future Generac home standby generators from 9 to 22 kW means every customer can avail themselves of monitoring their generator absolutely free, right out of the box, anywhere they are in the world.  It will also give them the opportunity to work with their local dealers more closely and allow the dealer to address maintenance and service issues early, so the generator is in tip-top shape and you are never left in the dark.”

Generac launched Mobile Link in 2013 as a separate accessory — a transmitter that mounted on the generator’s enclosure — for customers to check in on their home standby generator at any time and from anywhere using their computer, tablet or smartphone. The following year saw the introduction of the Mobile Link app for iOS and Android devices, making it even easier to stay on top of their generator and get alerts when it was running, needed maintenance, etc.

The Mobile Link app is now even more robust. Out of the box at no charge, Mobile Link allows the user to see current and historical information about the generator, including when the unit ran and exercised, and view key health indicators such as battery status and maintenance schedule. The second subscription tier lets the generator push notifications of status changes to a total of four email addresses or phone numbers. It also allows homeowners to remotely change the unit’s exercise schedule via the Mobile Link app. The third tier lets owners give their dealers the aforementioned remote diagnostic capabilities.

Some the key functionality offered by Mobile Link includes:

  • Generator status: Ready to run, currently running, in need of maintenance or cannot run and in need of immediate service.
  • Total generator running time and battery status.
  • Generator number and description, maintenance and status history.
  • Contact information for your preferred servicing dealer with click-to-call functionality from your smartphone.
  • Support for multiple Generac home standby generators.
  • The ability to receive operating system updates wirelessly, with no visit required from a dealer.

The first Generac home standby generators with built-in Mobile Link functionality will be available this summer, with the entire lineup of Generac home standby generators from 9 to 22 kW being rolled out with the new Mobile Link functionality throughout the rest of the year.

For more information about Mobile Link, please visit www.MobileLinkGen.com or www.generac.com.

About Generac
Generac Power Systems, Inc. (NYSE: GNRC) is a leading global supplier of backup power and prime power products, systems and engine-powered tools. Back in 1959, our founder was committed to designing, engineering and manufacturing the first affordable backup generator. Fifty-seven years later, the same dedication to innovation, durability and excellence has resulted in the company’s ability to expand its industry-leading product portfolio into homes and small businesses, on job sites, and in industrial and mobile applications across the globe. Generac offers single engine backup and prime power systems up to 2 MW and paralleled solutions up to 100 MW, and uses a variety of fuel sources to support power needs for our customers. We are proud to be named, in back-to-back years, the Frost & Sullivan 2014 and 2015 North American Natural Gas Generator Set Company of the Year. Visit Generac.com for more information.

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